Care Manager Certification Practice Exam

In evaluating client education effectiveness, which of the following should a nurse look for?

1. Client’s satisfaction with the information

2. Client’s ability to recall the information

3. Client’s compliance with treatment

4. Client’s willingness to ask questions

The correct answer is: Client’s compliance with treatment

When evaluating the effectiveness of client education, looking for the client’s compliance with treatment is crucial because it directly indicates whether the education provided has translated into actionable behavior changes. Compliance reveals whether the client has understood the importance of adhering to the treatment plan and has the capacity to implement the strategies discussed during the education sessions. This aspect of evaluation connects the knowledge gained during education to real-world application, which is a primary goal of such education in nursing. If a client is compliant, it suggests that the education met its goal of facilitating informed decisions and behaviors regarding their health management. While other factors, such as satisfaction, ability to recall information, and willingness to ask questions, can provide insights into the education process, they do not directly measure the tangible outcomes that compliance represents. Satisfaction may reflect a positive experience but doesn't guarantee behavior change, and recall, while important, doesn’t ensure the client will act on the information. Similarly, a willingness to ask questions indicates engagement but does not confirm the application of what was learned. Therefore, compliance stands out as the strongest indicator of effective client education.