Care Manager Certification Practice Exam

What should a nurse do when a client reports difficulty in understanding due to partial hearing loss?

1. Adjust the environment to reduce noise

2. Use gestures instead of verbal communication

3. Confirm the use of any assistive devices

4. Repeat information until understood

The correct answer is: Confirm the use of any assistive devices

When a client reports difficulty in understanding due to partial hearing loss, confirming the use of any assistive devices is crucial. Assistive devices, such as hearing aids, can significantly enhance a client’s ability to hear and understand verbal communication. Ensuring that these devices are being utilized properly can help bridge the communication gap and promote better understanding of information being shared. Additionally, verifying the functionality of the device is essential, as a malfunctioning hearing aid might contribute to the client’s difficulties. This step is fundamental in establishing effective communication and ensuring that the client receives the necessary information regarding their care and treatment. While adjusting the environment to reduce noise, using gestures, and repeating information are all helpful strategies, they do not directly address the use of any assistive devices that the client may rely on. Therefore, confirming the use of assistive devices is the most pertinent action in this scenario to enhance communication and understanding.